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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Paonessa

February 27, 2026

5  out of  5
rating by Ryan Paonessa
"Teresa at Statefarm was fantastic. Very helpful, very patient, and very personable experience with updating a portion of my policy. Thank you."
We responded:
"Ryan, thank you so much for your thoughtful review! I’m so happy Teresa was able to assist with your renters policy. Please don’t hesitate to reach out if there’s ever anything else you need. Thank you! ~ Steve"
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Admin account

February 11, 2026

5  out of  5
rating by Admin account
"Teresa was amazing! Very insightful and knowledgeable and helped us navigate our current policy and get the best coverage at the best rate! Highly recommend"
We responded:
"Thank you so much for your kind words! We really appreciate you taking the time to share this. I'm happy Teresa was able to help review your coverage and make sure everything was squared away to meet your needs. Don't hesitate to reach out for anything you need, we are here for you. Thanks again! ~ Steve"
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Carole Fox

February 10, 2026

5  out of  5
rating by Carole Fox
"I want to thank Teresa at Steve Vinklarek's office for all the work she put into getting one of my policies updated — far harder than should have been necessary. She stayed on top of the issue, followed up relentlessly, and did not give up when underwriting processes and an entirely new billing system made things unnecessarily difficult. She advocated for me every step of the way and made sure the changes were put into effect. It’s clear she cares about her clients and takes pride in doing things right, even when it would be easier to pass the buck. She is the reason this review is five stars."
We responded:
"Wow, Thank you so much Carole! This truly means a lot, I know the situation was far more complicated than it should have been but we really appreciate your patience throughout the process. I’m glad Teresa was able to help get everything resolved and make sure the changes were handled correctly. Advocating for our clients is always a priority, and feedback like this makes the effort so worth it. Thank you again for taking the time to share your experience. Have a great rest of your week! "
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marcus montejano

February 5, 2026

5  out of  5
rating by marcus montejano
"Quick and easy call! Teresa was friendly and helpful. I’m a business owner myself so customer service goes a long way for me!"
We responded:
"Thank you so much for taking the time to write this review, we love support from other local business owners! We appreciate you! ~ Steve "
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Caralotta Reese

February 2, 2026

5  out of  5
rating by Caralotta Reese
"Thanks Teresa for your help in updating my policy. State Farm - Steve VinKlarek office is A1"
We responded:
"Thank you so much for your review Caralotta, we appreciate your business! ~ Steve"
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Tim Smith

February 2, 2026

5  out of  5
rating by Tim Smith
"Thorough and personal customer service when not using the State Farm app."
We responded:
"Thank you for leaving us a review Tim, it means a lot to us! ~ Steve"
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Carlos Sanchez

February 2, 2026

5  out of  5
rating by Carlos Sanchez
"Great service very attentive, strongly recommend!"
We responded:
"Thanks for your review Carlos, we appreciate it! ~ Steve"
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Sai Singh

January 31, 2026

5  out of  5
rating by Sai Singh
"Met Teresa as the Range Rover dealership and she was amazing to work with! She was knowledgeable, responsive, and made the entire insurance process easy to understand. She really took the time to make sure I had the right coverage and felt confident in everything. Highly recommend working with her and the agency!"
We responded:
"Thank you very much for your wonderful review, Sai. Have a nice Sunday and please reach out to us if you have any questions at all. Thanks again, ~ Steve"
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henry obegolu

January 31, 2026

5  out of  5
rating by henry obegolu
"Teresa aka the one with the plan, made this way easier than I expected. She got me fully squared away with insurance no stress, no confusion. Super personable, easy to talk to, and explained everything in a way that actually made sense. If you've been putting off insurance because it feels overwhelming, she’s the star from afar. Highly recommend!!"
We responded:
"Wow! Thanks for the raving review, Henry! This is exactly what we want to hear and we appreciate you. Have a blessed Sunday! Thanks again, ~ Steve"
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Russell Hudson

January 30, 2026

5  out of  5
rating by Russell Hudson
"This office has ALWAYS met my needs in a timely fashion and know who I am when I call. I couldn’t be more please with the speed of service. Thanks for always helping! And Sylvia was amazing!"
We responded:
"Russell, thank you so much for taking time & recognizing Sylvia my friend. We do try hard to service our clients as best we can. Have a fantabulous rest of the weekend and stay warm! We appreciate you. ~ Steve "
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Joseph “Austin” Dodson

December 18, 2025

5  out of  5
rating by Joseph “Austin” Dodson
"Update: The good folks at Steve Vinklarek State Farm save the day again! They jumped though hoops to get get my daughters insurance for her first car lined up, and they did it dang fast. So much thanks to Sylvia for jumping in, and everyone in the office for making this work. You guys (still) rock! I've been with these guys for over a decade and they have always been helpful, reliable, and extremely good eggs. Christyna Reeves was amazing. She really went the extra mile to help me out. You rock, Christyna!"
We responded:
"Thanks so much for taking time & tooting Christyna's horn! We appreciate your many years of service allowing us to protect your family. Thx again, very much appreciated! ~ Steve"
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Carmen Fandino (Carmend)

December 5, 2025

5  out of  5
rating by Carmen Fandino (Carmend)
"I was assisted by Sylvia Madrigal, and her service was excellent. She was very courteous and efficient. I recommend State Farm Insurance."
We responded:
"Thank you, Carmen for taking time and mentioning Sylvia. She does work hard to service our customers and we appreciate you. Merry Christmas! ~ Steve"
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Jon C

November 26, 2025

5  out of  5
rating by Jon C
"Amazing help from account manager Sylvia. I called to add an additional driver to my insurance and she was able to complete that in a matter of minutes."
We responded:
"Jon, thanks so much for taking time right before the holiday to recognize Sylvia. I hope you had a wonderful Thanksgiving. We appreciate your business. ~ Steve"
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John Arispe

November 5, 2025

5  out of  5
rating by John Arispe
"Aye...Aye..Aye...Sylvia was an outstanding insurance representative, very helpful and she helped me resolve my issue Thank you"
We responded:
"Thx so much for taking time and I love the Aye-Aye-Aye! LOL :) We are delighted to know you had a great experience with Sylvia, she works very hard to serve our customers. If you ever need any assistance in the future, please don’t hesitate to reach out. We appreciate you! ~ Steve"
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Delia Melgoza

October 23, 2025

5  out of  5
rating by Delia Melgoza
"Miss Sylvia really helped me out and resolved my issue quickly and cheerfully, it was a pleasure to work with Her🌸"
We responded:
"Delia, thank you very much for your thoughtfulness and time. Sylvia takes lots of pride in helping our clientele. We appreciate you! Have a blessed week. ~ Steve"
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Mia Teed

October 22, 2025

5  out of  5
rating by Mia Teed
"Expeditious response to everything I needed. Thank you, Sylvia!"
We responded:
"Thx so much, Mia! Sylvia works hard to service our customers. We appreciate your business. ~ Steve"
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Alicia Vargas

September 17, 2025

5  out of  5
rating by Alicia Vargas
"Me gusta mucho el servio que me dan, siempre responden a mis llamadas"
We responded:
" Muchas gracias por su maravillosa reseña, que elogia nuestro servicio. ¡Lo apreciamos mucho! ~ Esteban Thanks so much for your wonderful review, complimenting our service. We appreciate you! ~ Steve"
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Kayle Daley

July 24, 2025

5  out of  5
rating by Kayle Daley
"I called in to follow up on a relatively simple request. I realized, as I summarized my issue that I probably actually needed to call the main claims department. I was SO delighted that Sylvia Madrigal took care of it for me! What a relief to not have to explain again and stumble through the right words. I appreciate receiving the kind of service that truly feels taken care of. Sylvia followed up with them on my behalf and confirmed the outcome in a follow up call. I’m SO grateful. Truly delighted!"
We responded:
"Wow! Kayle, thank you so much for your time & wonderful review. Yes, Sylvia does try hard to help our customers & I'm glad it was noticed. Thanks again, we appreciate you & have a fantabulous weekend! ~ Steve "
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Erika Hernandez

July 2, 2025

5  out of  5
rating by Erika Hernandez
"I have been with state farm for a couple of years and have two teen drivers with all the paperwork that needs to be done I appreciate the staff at the office thank you, Sylvia Madrigal."
We responded:
"Thank you so much for recognizing Sylvia and taking time. My daughter is about to start driving as well, scares me to death! We appreciate you! Thx again, ~ Steve"
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Mayela Barreda

June 13, 2025

5  out of  5
rating by Mayela Barreda
"I’ve had State Farm insurance for several years now. I love how affordable their rates are and how great their customer support is. Sylvia, on Steve’s team, recently helped me update my new home address and policy. I was so impressed with how prompt her response and assistance was and will continue to stay with State Farm because of this!"
We responded:
"Thanks so much, Mayela! We love helping Texans keep money in their wallets. ~ Steve"
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Laughing Madman

June 11, 2025

5  out of  5
rating by Laughing Madman
"The staff at Steve’s office are the best. It doesn’t matter if I call or drop in unannounced, I am treated with respect. I really do appreciate that care from a company. I recommend Steve highly."
We responded:
"Robert, thank so much for taking time my friend. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~ Steve"
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Sebastian Roman

June 11, 2025

5  out of  5
rating by Sebastian Roman
"Amazing customer service and walked through every question we had . Thank you so much!!"
We responded:
"Thx so much for taking time out of your busy day, Sebastian. We appreciate your review and we are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Steve"
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Yvonne Setser

June 1, 2025

5  out of  5
rating by Yvonne Setser
"I needed to add my son to my insurance and Sylvia handled everything quickly and adeptly. She was also a pleasure to interact with."
We responded:
"Thank you for taking time and mentioning Sylvia. She works hard and truly cares. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thx again, ~ Steve"
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Mike Sheehan

May 22, 2025

5  out of  5
rating by Mike Sheehan
"We recently sold our house, moved into an Airbnb and now have line of sight to a rent home for the next couple years. Every step of the way, Sylvia was there to provide guidance, new quotes and incredibly fast updates to our policy. Our new landlord required specific language in our new rental policy and Sylvia turned around our updated declarations page in minutes. I'd highly recommend Steve's State Farm office because of folks like Sylvia Madrigal!"
We responded:
"Mike, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Sylvia & the service at my agency. If you ever have any questions or need assistance, we’re here to help! Thx again, ~ Steve"
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Vanessa L

May 21, 2025

5  out of  5
rating by Vanessa L
"I love Sylvia always on top of everything. Very efficient and easy to work with."
We responded:
"Vanessa, thank you so much for your kind words. We all love working with Sylvia as well and we appreciate you very much. Thx again for taking time. ~ Steve"