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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Rodriguez

Victoria Rodriguez

March 11, 2025

5  out of  5
rating by Victoria Rodriguez
"Sylvia was amazing to work with - she was polite, efficient and genuinely cared about me and any concerns I did have were addressed. Would recommend this office for anyone looking for renter's or car insurance!"
We responded:
"Hi Victoria, thank you for leaving us a kind review of Sylvia. She and the team truly care for our customers and their needs, so we are beyond grateful to see this review. We thank you for choosing us and for the recommendation. Please let us know if we can assist you in any way in the future! -Steve"
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Helene Engler

February 27, 2025

5  out of  5
rating by Helene Engler
"I have been a loyal customer of State Farm for many years. Throughout this time, my claims have always been handled promptly and efficiently. I particularly appreciate the exceptional service provided by Kim Lartigue. She even reminded me of a claim I needed to make! She consistently listens and works with me to address any concerns, especially regarding rate adjustments. Having a long term advocate makes a difference!"
We responded:
"Thank you for your thoughtful review, Helene! It’s wonderful to hear that Kim has been such a reliable resource for you over the years. Her dedication to staying attentive and proactive truly makes a difference. We appreciate your continued support and look forward to being here whenever you need us. Thanks again! - Steve"
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Zach Ullah

February 26, 2025

5  out of  5
rating by Zach Ullah
"On top of everything and ready to give no-nonsense advice. Have loved my experience so far with Steve and the team!"
We responded:
"Thank you for your feedback, Zach! I’m glad the team and I have provided you with straightforward and helpful service. Your support means a lot, and we appreciate you taking the time to share your experience. If there's anything you need, we're here for you! - Steve"
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Sue Cozart

February 3, 2025

5  out of  5
rating by Sue Cozart
"Agency is very responsive!"
We responded:
"Thank you for your five-star review, Sue! We’re thrilled to hear that you found our office responsive. Providing prompt and reliable service is what we strive for, and we’re glad we could meet your expectations. If you ever need anything, don’t hesitate to reach out. We appreciate your support! - Steve"
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Sandi Bruce

January 30, 2025

5  out of  5
rating by Sandi Bruce
"Steve and Kim are awesome! Every time I have a question, or need to make a change or a claim, I just reach out, and Kim takes care of it super quickly and professionally. There is never a problem getting in contact with someone. Definitely recommend!"
We responded:
"Thank you so much for your fantastic review, Sandi! We’re thrilled to hear that Kim, and I have provided you with such quick, experienced, and reliable service. Making sure our customers feel supported and taken care of is what we strive for. We truly appreciate your recommendation. If you ever need anything, don’t hesitate to reach out. Thanks again for your kind words! - Steve"
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Juan Carlos Alonso

January 15, 2025

5  out of  5
rating by Juan Carlos Alonso
"I worked with Elizabeth Steele and Steve Vinklarek, and could not be happier. I was astonished by how much they helped me save, while maintain the same coverage amounts. Great team, easy to work with. I would definitely recommend."
We responded:
"Thank you so much for your fantastic review, Juan Carlos! I’m glad Elizabeth and I could help you with your coverage. We strive to provide stellar service and make the process simple for our customers, and we’re glad to know we delivered that experience for you. Your recommendation means a lot to us! If you ever need anything, we’re here to help. Thanks again for your kind words! - Steve"
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Lisa H

January 9, 2025

5  out of  5
rating by Lisa H
"When I first switched to Steve’s agency from my first State Farm rep I hated the company and couldn’t wait to be able to make a switch. Over this last year Steve’s team (Kim and Judi!) has changed my mind completely. I feel like they are looking out for us, they are always a pleasure to talk with by phone and are so unbelievably helpful. I’ll be a loyal customer because of thiz team (and if Steve ever switches companies I’m coming with him!). It’s about all of them. A team is as good as their leader and this one has tremendous people helping their clients because he brought these amazing folks to us."
We responded:
"Lisa, you made my team's day with your amazing review. Thank you so much! We do try hard to service our customers, and if they have had a bad experience, we make it our job to turn that experience around. We appreciate you. Thanks again, ~ Steve"
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Bjorn Johnson

January 4, 2025

5  out of  5
rating by Bjorn Johnson
"Steve and his team got me a great deal on my auto insurance, renters insurance and even hooked me up with a personal items policy that insures both my guitar collection and my record collection!"
We responded:
"Thank you so much for your fantastic review, Bjorn! I’m thrilled the team, and I got you the proper coverage for your auto and renters’ insurance, along with personal items coverage to protect your guitar and record collections. We’re here to help personalize your plans to fit your needs perfectly. If you have questions or need assistance, don’t hesitate to reach out. Thanks again for trusting us to help you with your insurance needs! - Steve"
Profile photo of Victoria Marie

Victoria Marie

December 18, 2024

5  out of  5
rating by Victoria Marie
"Very helpful! Thank you to Beatriz she took the time to help me find the right policy."
We responded:
"Thank you so much for your kind review, Victoria! We’re thrilled to hear that Beatriz was able to help you choose the plans that suit you and provided the support you needed. Taking the time to make sure our customers feel confident in their choices is a priority. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! - Steve"
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Josalyn Madrigal

December 8, 2024

5  out of  5
rating by Josalyn Madrigal
"Moved over to State Farm earlier this year and it has been great so far. The team is very quick to respond and helpful."
We responded:
"Thank you so much for your kind words and for choosing State Farm, Josalyn! We’re thrilled to hear that your experience with us has been positive. Our team takes pride in being responsive and helpful, and it’s wonderful to know we’ve met your expectations. If you ever need anything or have questions, don’t hesitate to reach out. We’re here for you! - Steve"
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Carolina F

December 5, 2024

5  out of  5
rating by Carolina F
"Ms.Sylvia helped me answer all of my questions and showed genuine interest and concert about my accident. I’ve never had a bad experience with any agents here. I’ll always recommend State Farm to friends and family!"
We responded:
"Hi Carolina, Thank you so much for your kind words! I’m thrilled to hear that Sylvia was able to assist you and provide the support you needed during such a difficult time. We strive to make every experience as good as possible, and it’s wonderful to know that we’ve met that standard for you. Your trust and recommendation mean the world to us! Please don’t hesitate to reach out if you need anything else in the future! -Steve "
Profile photo of Rachel Hasson

Rachel Hasson

November 21, 2024

5  out of  5
rating by Rachel Hasson
"Great service, I am very happy, highly recommend ❤️"
We responded:
"Thank you so much for your kind words, Rachel! I’m so glad to hear that you’re happy with the service we provided, and it means the world to me that you’d highly recommend us. If you need anything else, don’t hesitate to reach out. Thanks again for your support! - Steve"
Profile photo of Crystal Bell

Crystal Bell

November 11, 2024

5  out of  5
rating by Crystal Bell
"We have used Steve for years. We have had auto, renters, homeowners and life insurance over that time. He and his team are very knowledgeable. They have always gone above and beyond to help when we have needed them!"
We responded:
"Crystal, thank you for taking time. Sylvia and my team do work very hard to provide old school service. We appreciate your many years of service, entrusting us to protect your family. Thanks again, ~ Steve"
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Lenora Blakes

October 21, 2024

5  out of  5
rating by Lenora Blakes
"I have been with State Farm for many years and they have always been great to me and my family. Any concerns are addressed in a timely manner. Any questions I have about my policy are answered proficiently. They have also called/emailed me to let me know about additional discounts I may qualify for. I have never had another insurance company do that. I also would like to commend Sylvia Madrigal on helping me with my latest transaction. She was very knowledge and got my policy change done quickly. I look forward to many more years with the company."
We responded:
"Thank you, Lenora, for taking time & recognizing Sylvia. She truly cares & wants to do the best she can to protect our customers. Have a blessed day & we appreciate you! ~ Steve"
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Tom T

October 16, 2024

5  out of  5
rating by Tom T
"Sylvia, of Steve's team, helped us with transitioning one of our vehicles from a joint to individual policy for my daughter. Everything was done efficiently and completely in the simplest way possible. Thank you Sylvia"
We responded:
"Tom, thank you so much for taking time & mentioning Sylvia. This means the world to her & we do work hard to provide the best service possible. Thx again, we appreciate you! ~ Steve"
Profile photo of Rachel Power

Rachel Power

October 9, 2024

5  out of  5
rating by Rachel Power
"Very happy with Steve and his team!"
We responded:
"Rachel, thanks so much for taking time to give us a rave review! We do work very hard to provide to notch service to our customers. Please let us know if you ever have any questions at all. Have an amazing day, we appreciate you! Thx again, ~ Steve"
Profile photo of Kristi Wilkerson

Kristi Wilkerson

September 28, 2024

5  out of  5
rating by Kristi Wilkerson
"Kim makes it easy, follows through, and always has us covered. If you want to make sure you’re covered too, this team will advocate for you like no other."
We responded:
"Kristi, thanks so much for your wonderful review! We do work hard to serve our customers & it means the world to us, especially Kim, to start a Monday like this. We appreciate you! Thx again, ~ Steve "
Profile photo of Rosie Grattan

Rosie Grattan

September 23, 2024

5  out of  5
rating by Rosie Grattan
"Great, helpful staff. Very professional. I've kept my insurance with this office for many, many years, even when I moved out of the Austin area. Very thankful for Steve and his staff. Rosemary"
We responded:
"Rosie, thank you very much for your continued years of service and taking time from your day to recognize my team. We appreciate you! ~ Steve"
Profile photo of Natalie

Natalie

September 23, 2024

5  out of  5
rating by Natalie
"Wow. Incredible insurance experience. This office, and Kim specifically, have somehow made insurance stuff wonderful. She is extremely knowledgeable, warm, and gave concrete examples to explain things when I had a bunch of questions. They have quite a number of customers, and she even remembered my specific situation. When she couldn't help with a third-party issue, she proactively said she would provide feedback on them. Lastly, they also have a very convenient text feature and respond quickly. I'm so, glad I did my research when I needed to leave my prior company."
We responded:
"Thank you for your fantastic review, Natalie! I’m thrilled to hear that Kim provided you with such a knowledgeable, warm, and thorough insurance experience. It’s great to know that she was able to address all your questions with clear explanations and remember your specific situation. I’m also glad you found our text feature convenient. Your feedback is greatly appreciated, and we’re pleased that you’re happy with your decision to switch. We appreciate you! ~ Steve"
Profile photo of Dylan Wood

Dylan Wood

August 28, 2024

5  out of  5
rating by Dylan Wood
"Very responsive and thorough."
We responded:
"Thank you for your review, Dylan! I’m glad to hear that you found my team responsive and thorough. If you have any questions or need further assistance, feel free to reach out at any time. We appreciate you! ~ Steve"
Profile photo of Jason D

Jason D

August 20, 2024

5  out of  5
rating by Jason D
"Liz SteeleL is always there to help gives great service and is the best highly recommend Steve and his team!"
We responded:
"Thank you Jason! Much appreciated!"
Profile photo of Sam Nelson

Sam Nelson

August 10, 2024

5  out of  5
rating by Sam Nelson
"Team at the office is great, always available and quick to help!"
We responded:
"Thank you for your kind words, Sam! We're delighted to hear that you find our team great and always available to help. ~ Steve"
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Timothy Maddox

August 9, 2024

5  out of  5
rating by Timothy Maddox
"They have a great system and are on top of everything I have requested."
We responded:
"Thank you for your kind words, Timothy! We're thrilled to hear that you find our system effective and that we've been able to meet your requests promptly. ~ Steve"
Profile photo of Charlie Jones

Charlie Jones

July 31, 2024

5  out of  5
rating by Charlie Jones
"It’s not often in today’s era that you still find solid service oriented people. Kim Lartigue at Steve Vinklarek’s office is one of those people. She has assisted me on several occasions and has always delivered results in a friendly and courteous manner. Its details like this that separate the good from great."
We responded:
"Thank you so much for your kind words, Charlie! I'm delighted to hear that Kim Lartigue has consistently provided you with exceptional service. We pride ourselves on delivering friendly and results-oriented assistance, and it's wonderful to know that Kim has made a positive impact on your experience. Thx again, ~ Steve"
Profile photo of Paul Harrison

Paul Harrison

July 31, 2024

5  out of  5
rating by Paul Harrison
"I've been a satisfied Steve Vinklarek customer for almost 30 years. Recently, I’ve been working with Sylvia as my State Farm representative, and she’s been exceptional! She is always quick to respond to my questions, provides detailed information, and consistently follows through. Her professionalism and dedication make managing my insurance needs a breeze. Highly recommend!"
We responded:
"Thank you so much for your kind words and loyalty over the past 30 years, Paul! I'm thrilled to hear that Sylvia has provided you with exceptional service. Her dedication and professionalism are truly assets to our team. -Steve"